All returns will now be submitted through our returns portal

Start A Return

Returns of unworn clothing items with original tags and clear garment packaging with SKU label will be accepted. 

Return requests must be initiated within 7 days of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.

• All returns need to be returned in original condition, with tags, buttoned up and folded appropriately. If a return is sent back rolled up in a ball a restocking fee of $9.99 will be deducted from your return total. No exceptions. 
• Customers are limited to return no more than 8 items per month. Anything above that will be reviewed and risk being rejected due to high customer return volume. Returning more than 8 items per month is also subject to a restocking fee of $9.99

Return shipping is the customer's responsibility unless it was a shipping error or a damaged item.

Please allow 5 - 7 business days from the day we receive the returned package to process.

We will email you after return has been processed to confirm what has been done.

Please email urbannomadboutique@gmail.com for any questions.